AI tools like ChatGPT, Gemini, and Copilot are designed to help us with daily tasks. They promise to ease office-related work by writing initial email drafts, analyzing presentations, and creating meeting summaries. However, these AI tools often hinder our productivity.
A study commissioned by Intel titled “The Impact of AI PCs on Productivity” surveyed 6,000 people from Germany, France, and the UK about their use of AI and time savings at work. The study found that routine computer tasks consume a lot of time. Participants spent an average of 51 minutes per week organizing files, 72 minutes responding to emails, and 53 minutes scheduling new appointments. In total, routine tasks added up to 899 minutes weekly, nearly 15 hours. These are exactly the tasks AI can help with.
However, there are significant issues with using AI on PCs. 44% of participants see AI as a gimmick, and 51% believe the tools are mainly beneficial for creatives or tech professionals. A significant 86% are concerned that AI use threatens their privacy.
Intel also found that many people using AI tools spend more time on these routine tasks. People completing tasks without additional help were generally quicker. This is mainly because users with AI-enabled computers were unsure how to effectively use the AI tools. They spent a lot of time trying to get the desired response from the tool.
To address this, Intel suggests that companies providing AI tools should better communicate the potential of these programs. It should also be easier for non-experts to get started, perhaps through improved learning programs for AI tools.
In conclusion, while AI tools have the potential to make tasks easier, many users struggle with their effective use, leading to decreased productivity. Companies need to provide better guidance and training to help users harness the full potential of AI tools.