AI Tools Impact Workplace Dynamics and Efficiency


AI tools, beyond their often-claimed productivity gains, could significantly impact workplace interactions, as suggested by a survey from the career portal Indeed. According to the survey, 25% of respondents believe AI is more competent than their colleagues. Additionally, 29% think AI is at least on par with experienced employees in the company. The survey included 500 people who use generative AI in their jobs.

Almost a fifth (19%) of respondents prefer working with AI over their coworkers. For 28%, their preference for collaborating with humans or machines is balanced, and more than half (53%) favor teamwork over AI tools like ChatGPT. Indeed sees the potential for generative AI to significantly reduce interaction and collaboration at work.

When asked about application areas, around half of the respondents use AI for inspiration (51%) or solutions to work problems (46%). 36% seek feedback from AI on their work results, and over a third ask chatbots content-related questions to avoid bothering colleagues. 46% of respondents use AI tools daily or several times a week.

Two-thirds see ChatGPT and similar tools as a boost to their work efficiency, with 22% reporting a significant increase in efficiency. However, this gain comes at a cost: nearly half reported experiencing boredom and feeling under-challenged in their workday.

According to the Indeed survey, passing off AI-generated work as one’s own is more common among men (46%) than women (39%), with a cross-gender average of 43%. Another survey suggests embarrassment might play a role, as 48% would feel uncomfortable admitting AI use to superiors, fearing they’d be seen as lazy or incompetent.


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