Since September 2023, Microsoft Copilot has been working as a central AI assistant in Windows 11. With the update to Windows 11 24H2 in October 2024, Microsoft has released more features for the Copilot AI.
However, issues have arisen with the Microsoft AI. Copilot has reportedly shared confidential information with employees in some companies, who should not have had access to it. According to a report by Business Insider, emails from executives and HR documents were visible to regular employees. While companies blame Microsoft’s AI, the Copilot provider denies responsibility.
The AI has revealed that some companies have been negligent with access rights to internal documents. Personal data and executive emails were accessible to everyone. Copilot now provides new and easy ways to access such internal data.
Microsoft suggests that company administrators need to proactively manage internal documents and other information. The challenges in data governance were not caused by the introduction of AI. Companies should pay attention to industry-specific regulations and individual employee access rights to files, workspaces, and other resources.
Microsoft has released a Deployment Blueprint to optimize data security related to Copilot. The goal is to avoid oversharing by the AI. The company also supports customers in improving the central management of identities and permissions. Microsoft does not want companies to hesitate in using Copilot.
Reports of the AI oversharing issue have caused concern among some customers, according to Business Insider. Some have delayed the introduction of the Microsoft AI assistant as a result.
Microsoft is committed to helping administrators optimize their systems. The software giant wants to ensure that companies feel confident in using Copilot without fear of data breaches.
Despite the concerns, Microsoft continues to promote the use of AI in project management and other areas. They offer resources and courses to help companies harness the potential of AI tools like ChatGPT for their projects.
Overall, while the introduction of AI like Copilot brings new opportunities, it also highlights the need for careful management of data access and security. Companies must adapt to these changes to benefit from AI advancements while protecting sensitive information.